обновлено 3 дня назад
Workplace Operations Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Workplace Operations Specialist (Workplace Operations): Managing daily office operations, employee experience, facilities, vendors, and onsite events with an accent on service quality, workplace safety, and independent problem-solving. Focus on coordinating maintenance and repairs, supporting onboarding and executive needs, and aligning distributed teams across US, EMEA, and APAC time zones.
Location: Sydney, New South Wales, Australia; daily in-office presence required. Flexible schedule may include meetings and additional hours across US, EMEA, and APAC time zones.
Company
develops crypto solutions for financial institutions, businesses, governments, and developers to improve the global financial system.
What you will do
- Manage front desk, guest services, check-ins, deliveries, mailroom operations, food programs, supplies, decor, and office events.
- Develop and maintain workplace procedures and programs while delivering a welcoming, safe, and professional employee experience.
- Coordinate onboarding logistics, desk setup, office tours, meeting rooms, furniture, food orders, and onsite events.
- Conduct facility walkthroughs and coordinate preventive maintenance, urgent repairs, work orders, floor plans, moves, and workspace assignments.
- Manage relationships with building management, food and beverage partners, janitorial services, and repair contractors, ensuring service levels are met.
- Collaborate with Global Workplace, Security, IT/AV, Communications, People, and other cross-functional teams to resolve workplace issues.
Requirements
- Bachelor’s degree or equivalent experience and 2–4 years of facilities or workplace experience.
- Excellent customer service, interpersonal, written, verbal communication, organizational, and time management skills.
- Ability to work independently with minimal supervision and coordinate effectively with a remote manager based in EMEA.
- Understanding of local health and safety laws, environmental regulations, and industry compliance standards.
- Proficiency with Google Workspace, Slack, and Jira; ability to process invoices for manager approval.
- Ability to lift 30–40 lbs (13.6–18.1 kg) and work safely as a lone worker without onsite supervision.
Nice to have
- Experience supporting C-suite executives and working with employee preferences to provide proactive, tailored service.
Culture & Benefits
- Fast-paced startup environment with experienced industry leaders and a professional development budget.
- Flexible in-office collaboration, with managers and teams deciding which 10+ days per month they attend.
- Competitive salary, bonuses, equity, healthcare, retirement, family support, and mobile phone stipend.
- R&R days, wellness reimbursement, vacation, parental leave, and family planning benefits.
- Catered lunches, stocked kitchens, onsite and virtual wellness programming, team offsites, and employee events.
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