Automotive Service Manager (Automotive)

Location: 1220 E. 9th Street, Lockport, Illinois, United States; on-site automotive service facility.

Salary: Up to $110,000+ total compensation annually, including base salary and variable incentives.

Company

hirify.global operates automotive repair locations focused on transparent, high-quality vehicle service and customer care.

What you will do

• Manage daily shop operations, office and shop personnel, staffing, discipline, and performance accountability.
• Oversee the full vehicle repair process, including estimates, work orders, technician assignments, parts quality, and customer communication.
• Drive service sales, revenue, target margins, guest satisfaction, and team performance.
• Maintain store opening and closing procedures, accounting closeouts, reconciliations, audits, and operational reports.
• Coach and develop service staff while improving workflows, shop efficiency, and service quality.
• Use digital shop management systems, tablets, smartphones, and AI-enabled tools to improve operations and business growth.

Requirements

• 5+ years of experience in automotive customer service and service sales.
• Supervisory or management experience in the automotive industry.
• ASE Service Consultant certification or equivalent experience.
• Proficiency with Windows-based software and automotive store applications; experience with TekMetric is preferred.
• Current driver's license and a driving record acceptable to the insurance carrier.
• Ability to remain on your feet for most of the workday, lift over 50 pounds occasionally, drive manual-transmission vehicles, and work at a brisk pace in a high-volume environment.

Nice to have

• Experience with TekMetric software.
• Graduation from an industry-recognized service training program.

Culture & Benefits

• Closed every weekend.
• Paid vacation, paid holidays, healthcare benefits, and matching retirement plans.
• Team performance bonuses and employee rewards through a training-point store.
• Continuous training, career advancement, and a potential path to shop ownership through the Future Franchise Leadership Academy.
• Weekly lunches and employer-paid financial wellness support.