Executive Director, Field Force Effectiveness (Biotech/Pharma)

Location: Carlsbad, California or Boston, Massachusetts; onsite, hybrid, or remote

Salary: $240,000–$268,000 per year

Company

hirify.global is a biotechnology and pharmaceutical company developing RNA-targeted medicines and gene-editing approaches for serious diseases.

What you will do

• Lead the field engagement model across the commercial portfolio, connecting brand strategy, customer channels, and field execution.
• Direct customer segmentation, targeting, field sizing, territory alignment, deployment design, and launch readiness.
• Oversee incentive compensation, account planning, field operations infrastructure, vendors, and scalable operating processes.
• Shape the CRM and field technology roadmap with IT, including targeting, call planning, and account planning workflows.
• Establish performance metrics, dashboards, and review cadences for field productivity and resource allocation.
• Build and lead the Field Force Effectiveness team while partnering with commercial, sales, brand, market access, omnichannel, learning, and IT functions.

Requirements

• Bachelor’s degree in a quantitative or business-related field; an MBA or other advanced degree is preferred.
• At least 18 years of experience in commercial operations, field force effectiveness, sales operations, or related functions in biotech, pharma, or professional services.
• Enterprise-scale experience with segmentation and targeting, field sizing and alignment, deployment design, and incentive compensation strategy.
• Strong commercial data and analytics expertise, including HCP and account-level data and field performance measurement.
• Experience with CRM and analytics platforms such as Veeva, Salesforce, Tableau, or Power BI.
• Leadership, stakeholder management, communication, compliance, and healthcare-data privacy expertise.

Nice to have

• Experience in a launch or high-growth environment.
• Rare disease, specialty, or orphan drug experience.
• Familiarity with small-population targeting and account-based engagement models.

Culture & Benefits

• Work in an environment focused on innovation and scientific excellence.
• Opportunities to contribute to medicines and therapies for patients with serious diseases.
• Onsite, hybrid, and remote work environments are available for this role.
• hirify.global offers an employee benefits package.