Enterprise Account Manager

Location: Hybrid office role in Redwood City, California, United States

Salary: $94,118–$123,235 base pay annually, plus equity, bonus, and benefits.

Company

hirify.global operates a social fashion marketplace that connects shoppers and sellers through discovery, self-expression, and community.

What you will do

• Own the ongoing relationships and day-to-day support for a portfolio of 20+ mid-level enterprise seller accounts.
• Serve as the primary point of contact for seller questions, requests, and issue resolution.
• Identify account growth opportunities, risks, and escalation needs through proactive engagement.
• Run and standardize recurring performance reporting across the account portfolio.
• Partner with onboarding, support, product, marketing, and technical teams to resolve issues and share seller feedback.
• Build portfolio tools and risk-flagging processes that support scalable enterprise account management.

Requirements

• 5–7 years of experience managing client or seller account portfolios.
• Strong listening, relationship-building, prioritization, and communication skills.
• Experience building recurring reports and translating account data into actionable insights.
• Experience collaborating across onboarding, support, product, and marketing teams.
• Ability to manage a high-volume portfolio while maintaining attention to detail.

Nice to have

• Experience buying and selling on hirify.global.

Culture & Benefits

• Hybrid work environment based in the Redwood City office.
• Equity and performance-based bonus opportunities.
• Comprehensive benefits package.