Account Director, Commerce (Ecommerce)

Location: Hybrid role based in Brooklyn Park, Minnesota, USA

Salary: $115,000–$125,000 USD annually

Company

hirify.global is a consumer experience agency within Propelis Group, delivering brand design, packaging, content, and consumer connection services through a global network of studios.

What you will do

• Serve as the primary client lead for digital shelf content and creative engagements.
• Consult with eCommerce, brand, marketing, sales, shopper marketing, and content stakeholders on retailer content opportunities.
• Develop scopes of work covering strategy, content optimization, creative production, timelines, resources, pricing, and change requests.
• Coordinate digital shelf strategy, discoverability, copy, design, production, operations, program management, and photography teams.
• Guide work from brief through final delivery while maintaining retailer requirements, quality, timelines, and efficiency.
• Oversee account health, profitability, forecasts, delivery performance, risks, and client satisfaction.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience.
• 7+ years of experience in account management, client services, consulting, or agency environments, including direct responsibility for commerce content or digital shelf programs.
• Knowledge of retailer PDP content, product content optimization, search and discoverability, and retailer content requirements.
• Experience managing scopes of work, estimates, budgets, timelines, resource plans, revisions, assumptions, and change requests.
• Experience leading complex accounts and coordinating multiple brands, retailers, deliverables, and workstreams.
• Strong commercial acumen, communication, presentation, problem-solving, and stakeholder-management skills.

Nice to have

• Experience with Amazon, Walmart, Target, Kroger, Instacart, or other retailer platforms.
• Familiarity with retailer content formats such as titles, bullets, descriptions, enhanced content, image carousels, brand stores, content syndication, and content governance.
• Experience in CPG, retail, commerce, or scaled retailer content programs.

Culture & Benefits

• Collaborative environment with multidisciplinary teams across a global network.
• Health care plans with prescription drug coverage, dental, and vision insurance.
• Basic and supplemental life insurance and short- and long-term disability coverage.
• Flexible spending account or health savings account options.
• 401(k) Savings Plan.