Program Manager (Telecommunications)

Location: Remote within the United States; proximity to Scott Air Force Base, Illinois is preferred. Availability is required for Government meetings from 8:00 a.m. to 4:30 p.m. CST, Monday through Friday, with flexibility for evening transition cutovers and emergencies.

Salary: $50.00–$57.00 per hour, W-2

Company

hirify.global is an information technology company providing operations management, quality systems, data operations, and cybersecurity support for the Department of Defense and other U.S. federal agencies.

What you will do

• Direct the 25-person Telecommunications Service Support Team, including workload distribution, contractor supervision, and staffing continuity.
• Coordinate with corporate delivery teams, the DITCO Transition PMO, DoD agencies, telecommunications contractors, and oversight bodies.
• Support the DoD Program Manager with executive briefings, management charts, progress reports, and monthly deliverables.
• Develop and maintain the contract-wide Quality Assurance Plan covering data validation, database accuracy, and service order processing.
• Oversee approximately 70,000 transition actions, including 35,000 service starts and 35,000 discontinuances, to prevent billing anomalies and service gaps.
• Maintain the risk register, implement mitigation plans, update transition strategies, and deliver lessons-learned reports.

Requirements

• 8+ years of IT experience, including Federal/DoD IT or telecommunications program management.
• A bachelor’s degree in Computer Information Systems, Business Administration, or a related field must be explicitly reflected on the resume.
• U.S. citizenship and an active or interim Tier 1/NACI eligibility visible in DISS at contract start are required.
• Experience with firm-fixed-price service contracts, workforce leadership, quality assurance, risk mitigation, and executive briefing support.
• Experience with telecommunications inventories, data-quality validation, database reconciliation, and transition tracking systems.
• Knowledge of CTI/CUI protection, DoD security requirements, DFARS 252.204-7012, and federal defense acquisition environments.

Nice to have

• Previous experience supporting the DISA/DITCO Telecommunications Service Support Team.
• Knowledge of MPLS, Ethernet, optical wavelengths, dark fiber, IP VPNs, VoIP, and satellite or wireless services.
• Experience authoring or reviewing Performance Work Statements, bid models, or Independent Government Cost Estimates.

Culture & Benefits

• Remote work arrangement supporting a federal IT infrastructure program.
• Employee health insurance options, including dental coverage.
• Company-paid vision, life, and short- and long-term disability insurance.
• 401(k) plan with company match and no vesting period.
• Training allowance and paid time off.

Hiring process

• A signed Letter of Intent must be completed before candidate submission to the Government.
• The contract includes a one-year base interval with up to four optional years, from November 6, 2026 through November 5, 2031.