обновлено 5 дней назад
Account Manager, Enterprise (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager, Enterprise (Fintech): Managing strategic enterprise accounts for a global payments and financial platform with an accent on retention, expansion, complex onboarding, and API activation. Focus on building executive customer relationships, leading renewals and negotiations, coordinating cross-functional initiatives, and using account data to drive growth.
Location: Tel Aviv, Israel; onsite four to five days per week
Company
Airwallex provides unified payments and financial infrastructure for global businesses, including business accounts, payments, spend management, treasury, and embedded finance.
What you will do
- Manage a portfolio of strategic enterprise customers and grow gross profit through retention, upsell, and cross-sell opportunities.
- Build and execute strategic account plans covering customer objectives, stakeholder maps, risks, renewals, and 12–18-month growth opportunities.
- Lead renewals, commercial negotiations, expansion opportunities, and business reviews with senior customer stakeholders.
- Project-manage complex customer initiatives across onboarding, implementation, API activation, and post-go-live growth.
- Coordinate Sales, Product, Solutions Engineering, Operations, KYC and Onboarding, Legal, Customer Success, Finance, and Revenue Strategy & Operations.
- Maintain CRM records, forecasts, performance reporting, and proactive risk management to ensure strong customer outcomes.
Requirements
- Fluent written and spoken English and Hebrew.
- 5–6 years of experience in complex technology sales or account management, including enterprise accounts.
- Proven experience retaining and growing accounts through renewals, upselling, cross-selling, or other expansion motions.
- Experience managing multi-stakeholder relationships with senior commercial, finance, operations, product, or technology leaders.
- Strong commercial, communication, negotiation, data analysis, and relationship-building skills.
- Experience with API sales or account management for a similar technology organization, plus complex onboarding, implementation, or escalation management.
Nice to have
- Experience in fintech, payments, financial services, B2B SaaS, or another complex technology environment.
- Experience developing strategic account plans, leading QBRs or executive business reviews, and working with C-level stakeholders.
- Data-driven account health, forecasting, renewal planning, commercial prioritization, and strong CRM discipline.
- Curiosity, resilience, adaptability, and an entrepreneurial approach to solving complex customer problems.
Culture & Benefits
- Join a small, high-impact enterprise team working on global payments and financial infrastructure.
- Collaborate across leadership, product, operations, legal, partnerships, customer success, finance, and revenue operations.
- Work in an environment emphasizing ownership, rigorous decision-making, curiosity, speed, and practical problem-solving.
- Use AI and data to work more efficiently and solve customer and business challenges.
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