7 дней назад
Account Director (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Director (AI) (AI-powered market optimization): Managing strategic customer relationships and client initiatives across travel, mobility, retail, e-commerce, and other verticals with an accent on commercial performance, product adoption, and cross-functional delivery. Focus on driving complex client programs, analyzing performance data, supporting renewals and cross-sell opportunities, and coordinating frequent on-site engagements in Genoa.
Location: Netanya, Israel; frequent travel to Genoa, Italy for client meetings, QBRs, and on-site engagements approximately twice a month
Company
develops responsible AI and a proprietary market model that provides demand predictions and real-time decision intelligence for commercial teams across aviation, travel, mobility, retail, e-commerce, and other industries.
What you will do
- Manage day-to-day relationships with strategic clients and maintain high satisfaction and engagement.
- Translate client needs and business goals into actionable plans aligned with ’s product capabilities.
- Own client initiatives from planning through delivery, coordinating stakeholders and ensuring commitments are completed on time.
- Identify opportunities for product adoption, feature utilization, additional value, and cross-sell initiatives.
- Support contract renewals and commercial discussions with internal stakeholders.
- Coordinate with Product, Program, Technology, Support, and Data Science teams on solution delivery and issue resolution.
Requirements
- Native Italian speaker with full professional proficiency in English required.
- 10 years of experience in a client-facing commercial role, ideally in customer success, account management, or strategic partnerships.
- Strong execution, stakeholder management, accountability, and cross-functional project delivery skills.
- Excellent interpersonal, relationship management, written, verbal, and presentation skills.
- Analytical thinking and the ability to derive insights from data and lead strategic conversations.
- Bachelor’s degree in Business, Economics, Aviation Management, or a related field.
Nice to have
- Experience in ferry, cruises, container shipping, or logistics.
- Experience working with enterprise clients.
- Master’s degree.
Culture & Benefits
- Work with a responsible, transparent, glass-box AI platform focused on measurable commercial outcomes.
- Collaborate across Product, Program, Technology, Support, and Data Science functions.
- Engage with global enterprise clients and support expansion across multiple industries.
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