Principal ServiceNow Solutions Consultant (Pre-Sales & Advisory)

Location: Campbell, California, United States

Salary: $165,000–$190,000 per year plus incentive compensation

Company

hirify.global provides on-demand talent, consulting, and outsourced services through a global network of more than 2,600 experts.

What you will do

• Lead end-to-end solutioning for strategic pursuits and complex enterprise ServiceNow engagements.
• Develop Statements of Work, scopes, assumptions, deliverables, resource plans, staffing models, schedules, estimates, financial models, and pricing strategies.
• Partner with business development to shape and close opportunities through client workshops, solution reviews, and executive presentations.
• Advise clients on ServiceNow platform strategy, transformation roadmaps, governance models, operating frameworks, value realization, and KPI alignment.
• Lead platform assessments and maturity evaluations while supporting strategic advisory engagements with up to 50% billable utilization.
• Develop reusable proposal assets and estimation models, mentor consultants and solution architects, and contribute to practice offerings and go-to-market strategy.

Requirements

• 10+ years of ServiceNow consulting or advisory experience.
• 5+ years of pre-sales solutioning and proposal development experience.
• Strong experience with SOW development, staffing models, financial modeling, and large enterprise pursuits.
• Experience advising executive stakeholders and defining technical solutions from business needs.
• CSA certification required; CIS certifications in ITSM, CSM, HRSD, or ITOM are relevant.
• Strong communication, interpersonal, problem-solving, customer-centric, and team-building skills.

Nice to have

• CMA or CTA certification.
• Experience contributing to go-to-market strategy and reusable consulting offerings.

Culture & Benefits

• Meaningful work with opportunities for continuous professional development.
• Medical, dental, vision, life, and disability insurance, subject to eligibility.
• 401(k) savings plan and employee stock purchase plan.
• Professional development program, paid time off, paid holidays, and paid sick time where legally required.
• Inclusive equal-opportunity workplace focused on collaboration, learning, and innovation.

Hiring process

• Selected candidates complete visual identity verification and standard identity verification, including I-9 submission, during onboarding.