Enterprise Technical Account Manager (Cybersecurity)

Location: Remote US

Company

hirify.global is an applied AI lab building AI agents and cybersecurity workflows that help enterprise customers identify and remediate security risks.

What you will do

• Own the enterprise customer lifecycle from deployment kickoff through go-live, operations, renewal, and expansion.
• Act as the primary technical contact for security leadership, engineering teams, and IT operations.
• Lead deployment planning, data-source onboarding, integration validation, stakeholder alignment, and go-live readiness.
• Help customers operationalize vulnerability management, including asset identification, risk scoring, remediation prioritization, and compliance reporting.
• Navigate AWS, GCP, Azure, on-premise infrastructure, and integrations with Tenable, Qualys, and Wiz.
• Build deployment playbooks, identify expansion opportunities, and convert customer feedback into product improvements with Product and Engineering.

Requirements

• Domain expertise in vulnerability management, including CVE workflows, remediation processes, risk prioritization, and exposure reduction.
• At least 3 years of experience in a technical, customer-facing role such as Technical Account Manager, Technical Customer Success Manager, or Solutions Engineer.
• Strong technical understanding of scanning infrastructure, cloud environments, API integrations, and data pipelines.
• Clear communication skills and the ability to manage relationships with security engineers, IT operations, and executive stakeholders.
• Ownership across deployment, adoption, retention, and account growth, with a consultative approach to enterprise account management.

Nice to have

• Enterprise customer experience in regulated industries such as financial services or healthcare.
• Experience scaling a customer success or technical account management function at an early-stage company.
• Experience managing $1–10M+ in ARR with net revenue retention above 90%.
• Familiarity with SOC 2, FFIEC, CMDB tooling, and enterprise asset management.

Culture & Benefits

• Work remotely within the United States.
• Collaborate with applied AI researchers, cybersecurity experts, and product and engineering teams.
• Work on security environments used by Fortune 500 enterprises.