Account Manager - Mid Market (SaaS)

Location: San Mateo, California, United States

Annual base salary: $120,000–$175,000 USD plus variable compensation.

Company

hirify.global builds uncomplicated, enterprise-grade SaaS for customer and employee experiences, including CRM, CX, EX, and IT service management solutions.

What you will do

• Grow mid-market customer accounts through upselling, cross-selling, and renewals.
• Build trusted relationships with executives and connect product capabilities to business challenges.
• Lead complex sales cycles from discovery through close.
• Collaborate across teams to identify opportunities, improve retention, and expand customer success.
• Build and maintain a strong pipeline with accurate forecasting.
• Travel as required to meet customers and represent hirify.global in person.

Requirements

• 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles.
• Demonstrated success in an aligned territory and consistent achievement of revenue goals.
• Experience working consultatively with enterprise customers and senior leaders.
• Strong presentation, listening, questioning, relationship-building, and communication skills.
• Curiosity, collaboration, adaptability, and comfort navigating change.

Nice to have

• Exposure to CRM, employee experience, customer experience, or IT service management solutions.

Culture & Benefits

• Medical, dental, vision, disability, and life insurance options.
• Equity and employee stock purchase plan.
• Flexible paid time off, flexible spending, commuter, and wellness benefits.
• Adoption and parental leave benefits.
• Inclusive environment with a commitment to equal opportunity and diversity.