Lead Clinical Administrative Coordinator - Medical Infusion, Lowell MA

Location: Medical Infusion Care, Lowell Saints Campus, Lowell General Hospital, 1 Hospital Drive, Lowell, MA

Salary: $20.12–$25.15 per hour, based on full-time equivalent

Company

hirify.global provides healthcare services through clinical and administrative operations.

What you will do

• Coordinate the practice referral process to support effective care coordination.
• Develop coverage plans, arrange staffing, and coordinate training and onboarding for new administrative staff.
• Support the Practice Manager with operational flow, policy compliance, work-area assessments, and improvement initiatives.
• Lead template creation and changes while identifying opportunities to improve productivity and efficiency.
• Manage copay collection logs, daily deposits, and inventory for front desk, exam rooms, and team rooms.
• Lead practice coordinator meetings and assign work according to operational needs.

Requirements

• Associate’s degree and three years of customer-support experience, or a high school diploma or equivalent and five years of customer-support experience, including at least two years in healthcare.
• Knowledge of the healthcare delivery system and the ability to manage multiple priorities.
• Computer literacy, including email, Microsoft Office programs, scheduling applications, and hospital network systems.
• Strong written and verbal communication, interpersonal, organizational, and attention-to-detail skills.
• Ability to maintain confidential medical information and work independently with flexible assignments.
• Onsite work at the Lowell Saints Campus is required; schedule is Monday–Friday, day shift, 40 hours per week.

Nice to have

• Five years of healthcare experience, including staffing and scheduling.
• Bilingual communication skills.

Culture & Benefits

• Full-time employment with a Monday–Friday day-shift schedule.
• Compensation is determined based on experience, certifications, education, skills, and internal equity.
• Total Rewards support health, financial security, and career growth.
• Role includes coordination with physicians, clinical staff, nursing staff, and administrative teams.