Local Account Manager (Logistics)

Location: Nashville, Tennessee, USA

Company

hirify.global is a Fortune 500 global logistics company providing supply chain management, international trade, and integrated information systems across a worldwide network.

What you will do

• Strengthen relationships with assigned customer accounts and maintain customer satisfaction.
• Manage account retention, revenue growth, business planning, and performance reviews.
• Coordinate hirify.global product, management, operations, and sales teams with customer stakeholders.
• Identify service issues, lead resolution efforts, and improve operational efficiency and cost effectiveness.
• Create process maps, maintain account data, analyze customer information, and present findings to stakeholders.
• Conduct customer meetings, workshops, systems demonstrations, and technical updates, with regular travel as required.

Requirements

• University degree or equivalent business qualifications.
• Minimum 3 years of hirify.global or logistics industry experience.
• Knowledge of hirify.global products, services, and operating systems.
• Proficiency in MS Office, strong presentation, leadership, analytics, project management, problem-solving, and interpersonal skills.
• Ability to meet KPI requirements and travel according to company policy.
• Work visa sponsorship is not available, and relocation assistance is not provided.

Culture & Benefits

• Paid vacation, holidays, and sick time.
• Medical health plan and life insurance.
• Employee stock purchase plan.
• Training, personnel development, and internal growth opportunities.
• Employee referral program bonus and a culture focused on promotion from within.