Account Manager (Workforce Development)

Location: Queens, New York, United States

Salary: USD 66,300–70,000 per year

Company

Workforce development organization providing employment services and partnering with businesses and communities to improve economic security.

What you will do

• Build and maintain relationships with employers across multiple industries to identify job opportunities.
• Conduct business development meetings, cold outreach, networking, canvassing, and job-fair activities.
• Track employer accounts, job leads, placements, and client outcomes using Salesforce and Excel.
• Match job seekers with suitable opportunities in collaboration with career coaches and service teams.
• Screen candidates, communicate with employers and applicants, and provide feedback on candidate fit.
• Coordinate interviews, hiring events, workshops, and employer recruitment initiatives.

Requirements

• Bachelor’s degree or at least three years of experience in job development and placement activities.
• Two to three years of experience in recruiting, sales, job development, or account management.
• Strong verbal and written communication, presentation, and relationship-building skills.
• Proficiency in Microsoft Office, presentation software, and CRM systems.
• Ability to facilitate workshops for groups of 10–30 people and perform in a fast-paced, results-oriented environment.
• Business professional attire is required.

Nice to have

• Experience with Salesforce.

Culture & Benefits

• Paid holidays, paid time off, and summer Fridays.
• Medical, vision, and dental insurance.
• Employer-paid life insurance and 401(k) contributions.
• Tuition reimbursement and guided professional development plans.
• Wellness sessions, financial counseling, employee assistance, referral bonuses, and community activities.