Claim Team Manager - Property Field Inspection

Location: Baton Rouge, Louisiana; candidates should reside within a commutable distance of the assigned territory. Remote-field work from home with a mobile office/vehicle for in-person appointments. The role supports specified Baton Rouge-area ZIP codes and may require work outside the assigned territory.

Salary: $107,000–$142,000 annually, plus potential yearly incentive pay of up to 24% of base salary.

Company

hirify.global provides insurance services and supports customers through claims operations, property inspections, and community-focused programs.

What you will do

• Manage assigned claims personnel, including hiring, training, coaching, performance management, and salary activities.
• Review and control claims operations, including investigations, claim payments, and adjustment expense payments.
• Coordinate and implement company programs, policies, practices, and procedures.
• Ensure compliance with company procedures, applicable federal and state laws, and legal requirements.
• Promote employee development within an inclusive environment.
• Lead field inspection operations across residential and commercial properties in the assigned territory.

Requirements

• Effective written and verbal communication skills.
• Demonstrated leadership behaviors, including customer focus, candid assessment of challenges, and the ability to inspire people toward common goals.
• Physical agility for frequent lifting, carrying, ladder climbing, navigating roofs at various heights, and crawling in tight spaces.
• Valid driver's license required.
• Ability to work flexible shifts and, when needed, overtime or irregular hours.
• Successful completion of required training, proficiency and licensing exams, Motor Vehicle Record checks, and background checks.

Nice to have

• Bachelor's degree in a related field or equivalent work experience.
• Claims operations or call center experience.
• Prior leadership experience.
• Experience with Xactimate and XactContents.
• Rope and Harness Safety Training.

Culture & Benefits

• Health, dental, vision, telemedicine, mental health, and wellbeing programs.
• Annual raise, bonus eligibility, tuition assistance, training programs, mentoring, and employee resource groups.
• Paid time off, up to 20 days initially, parental leave, paid holidays, life leave, bereavement leave, and community service or education support days.
• Retirement planning with a 401(k) and company contributions of up to 7% of salary.
• Work-life balance supported by a standard 38:45-hour work week.