Property Claims Adjuster II (Baltimore / Carroll / Howard County, MD - WFH)

Location: Work from home with regular day travel to policy locations in Baltimore, Carroll, and Howard Counties, Maryland; onsite inspections are required 3–4 days per week. Occasional overnight travel, irregular hours, catastrophe duty, and additional territory support may be required.

Salary: $62,500–$115,500 annual national range; expected starting range of $62,500–$93,500.

Company

hirify.global is a Fortune 100 insurance company providing property and casualty coverage and customer claims services.

What you will do

• Investigate and resolve moderate to severe property damage claims by phone and through face-to-face interactions.
• Determine policy coverage, apply claims practices, and make decisions within delegated authority.
• Write estimates, adjust reserves, and manage claims from opening through settlement.
• Conduct onsite and virtual inspections, including rooftop inspections of residential properties.
• Identify fraud and subrogation opportunities and coordinate with Special Investigations and Subrogation teams.
• Provide clear guidance and customer service to policyholders, claimants, repair professionals, attorneys, and agents.

Requirements

• 3–5 years of property claims handling, insurance field, or adjusting experience.
• Solid proficiency with Xactimate and experience writing estimates independently.
• Construction experience in residential work, roofing, remodeling, or water mitigation.
• Ability to safely climb ladders and inspect first- and second-story rooftops with pitches up to 8/12, including work outdoors in varying weather conditions.
• Valid driver’s license with a satisfactory driving record and ability to travel throughout the assigned territory.
• Ability to work irregular or extended hours and participate in catastrophe duty; credit and/or background checks are required.

Nice to have

• Undergraduate degree or equivalent experience.
• Customer service experience involving flexible schedules and extended hours.
• State claims licensing and completed claims certification or training.

Culture & Benefits

• Work-from-home arrangement supported by a company vehicle for territory travel; personal vehicle use, fuel, and maintenance are included.
• Medical, dental, and vision insurance, life insurance, and short- and long-term disability coverage.
• Paid time off, nine paid holidays, Lifetime paid time off, and Unity Day paid time off.
• 401(k) with company match and a company-paid pension plan.
• Relocation assistance may be available for qualified candidates living more than 50 miles outside the territory.

Hiring process

• Selection includes a required credit and/or background check.
• Xactimate Level 1 certification must be obtained within one year of starting, and Level 2 within two years.