Paid Leave Claim Manager (Employee Benefits)

Location: Work from home; Remote

Salary: $68,000–$100,000 per year. hirify.global also states a targeted salary range of $68,000–$140,000, plus potential annual incentive compensation.

Company

hirify.global provides insurance and employee benefits intended to protect customers and support financial and personal wellbeing.

What you will do

• Supervise, advise, schedule, and assign work to claims examiners throughout the adjudication process.
• Monitor production, quality, process consistency, regulatory compliance, and departmental service standards.
• Resolve escalated, complex, and special-handling claims and consult with managers and subject-matter experts.
• Manage workflow, recommend process improvements, and implement business and program changes.
• Hire, train, coach, mentor, and evaluate claims staff while addressing performance and development needs.
• Oversee check reporting, returned-check processing, stop payments, voids, overpayments, liens, and related follow-up.

Requirements

• Bachelor’s degree and two years of experience as a Claims Examiner preferred.
• Experience supervising, mentoring, training, or leading others preferred.
• Knowledge of disability adjudication principles, procedures, medical terminology, and current business practices.
• Knowledge of current federal and state laws pertaining to leaves of absence.
• Strong supervisory, interpersonal, communication, organization, prioritization, and independent problem-solving skills.
• Proficiency in Microsoft Word and Excel; ability to adapt to change and work in a fast-paced environment.

Culture & Benefits

• Remote work environment with a focus on customer service and a positive workplace.
• Health, dental, and vision insurance.
• Paid time off, paid parental leave, short-term disability, and a cultural observance day.
• Healthcare account contributions, pension plan, and 401(k) with company matching.
• Mental health support, employee assistance services, and wellbeing rewards.