Claims Specialist – Leave & Disability

Location: Hybrid; must reside near a Voya location in Minneapolis, MN; Windsor, CT; Atlanta, GA; or Charleston, SC.

Salary: $44,820–$56,030 USD annual base salary

Company

hirify.global is a financial services company focused on helping individuals and communities achieve a better financial future.

What you will do

• Administer short-term disability, FMLA, state, military, and company-specific leave claims.
• Analyze leave policies and benefit plans to determine claimant eligibility.
• Manage claims from intake through resolution, including medical documentation and case decisions.
• Use clinical and vocational resources to develop claim management strategies.
• Maintain work queues within service level agreements and document case activity clearly.
• Communicate claim decisions and benefits empathetically with claimants, providers, and stakeholders.

Requirements

• High school diploma or GED.
• 1–2 years of experience managing short-term disability, FMLA, or unpaid leave claims.
• Knowledge of medical and vocational management.
• Strong decision-making, critical thinking, prioritization, and attention to detail.
• Excellent written, verbal, customer service, and interpersonal communication skills.
• Proficiency in Microsoft Office 365, including Outlook, and ability to collaborate cross-functionally.

Culture & Benefits

• Health, dental, vision, and life insurance plans.
• 401(k) savings plan with company matching contributions of up to 6%.
• Employer-paid retirement plan with a 4% cash balance contribution.
• Tuition reimbursement of up to $5,250 per year.
• 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
• 40 hours of paid volunteer time per calendar year.