Temporary Collections Specialist

Location: Philippines; fully remote

Employment: Temporary / Contract

Company

hirify.global uses visual AI and manual reviewers to help retailers detect theft across more than 20,000 markets in the United States.

What you will do

• Own the full accounts receivable and collections cycle for enterprise clients.
• Follow up on overdue invoices through high-volume daily phone calls and emails.
• Reconcile customer accounts, allocate payments accurately, and maintain AR aging reports.
• Negotiate payment plans and resolve billing disputes with Sales and Customer Success.
• Maintain detailed records and provide Finance leadership with collection status and aging reports.
• Build professional relationships with client billing departments and improve collections workflows.

Requirements

• 2+ years of experience in Collections, Accounts Receivable, or Finance Operations.
• Experience managing high-volume portfolios and reducing DSO.
• Strong negotiation, written communication, verbal communication, and problem-solving skills.
• High proficiency in Excel.
• Experience with CRM and accounting software such as Salesforce, HubSpot, QuickBooks, or similar platforms.
• Highly organized, detail-oriented, data-driven, and capable of taking ownership of overdue accounts.

Nice to have

• Experience in a B2B or SaaS environment.
• Proficiency in PowerPoint and experience creating presentation decks or process documentation.

Culture & Benefits

• Fully remote work arrangement.
• Temporary contract engagement.
• Expected start date: ASAP.
• Owner mindset, direct communication, urgency, and continuous process improvement are valued.