Sr. Accounts Receivable Specialist

Location: Hybrid in Mississauga, Ontario, Canada; residence within commutable distance to the office is required.

Salary: CAD 61,000–68,000 base salary per year, plus bonus and benefits. Overtime eligible.

Company

hirify.global – Finance.

What you will do

• Manage collections activities for a mixed portfolio of customer accounts, including payment inquiries, invoicing issues, and overdue balances.
• Investigate complex and escalated accounts, identify root causes, and implement corrective actions.
• Perform reconciliations, prepare account breakdowns, manage unapplied payments and credit notes, and coordinate pre-authorized payments.
• Maintain accurate customer files, correspondence, documentation, and accounts receivable records.
• Generate and analyze accounts receivable reports, identify trends, and report key performance indicators to management.
• Collaborate with customers and internal sales, customer success, payments, and finance stakeholders to resolve billing and payment issues.

Requirements

• Strong analytical, reconciliation, planning, prioritization, and execution skills.
• Excellent written and verbal communication, negotiation, diplomatic, and conflict-resolution skills.
• High attention to detail and accuracy in data analysis, reporting, and monetary transactions.
• Ability to manage a high-volume workload independently and prioritize multiple tasks.
• Strong working knowledge of Microsoft Word and Excel.
• AI fluency with Microsoft Copilot or other AI tools; healthcare billing and reimbursement knowledge is a plus.

Culture & Benefits

• Hybrid work with regular weekly, bi-weekly, or monthly office attendance.
• Bonus and benefits are included in the total rewards package.
• Overtime eligible.
• Work involves cross-functional collaboration and participation in accounts receivable escalation processes.