Player Support Internship (iGaming) - Spring 2027

Location: New Jersey; hybrid schedule, 20–30 hours per week

Pay range: $16–$16 USD

Company

hirify.global operates real-money online casino and sports betting platforms, including BetRivers.com, PlaySugarHouse.com, and RushBet.co.

What you will do

• Learn how the Player Support team responds to customer questions and resolves account or platform-related concerns.
• Research player inquiries, identify solutions, and escalate complex issues to the appropriate teams.
• Develop clear, empathetic, and professional communication across customer support channels.
• Document customer interactions accurately and follow established support procedures.
• Learn how support systems and tools enable timely, consistent service.
• Contribute to initiatives that improve player satisfaction, support resources, and communication processes.

Requirements

• Strong written and verbal communication skills.
• Interest in helping others and solving problems.
• Patience, professionalism, composure, organization, and attention to detail.
• Interest in technology-enabled customer experiences.
• Availability for 20–30 hours per week in a hybrid setting.
• Proactive, dependable, collaborative, and comfortable working independently, receiving feedback, and asking questions.

Culture & Benefits

• 12-week internship with training, mentorship check-ins, and ongoing feedback.
• Practical experience in customer support operations within a regulated and rapidly evolving industry.
• Work-life balance initiatives and an autonomy-focused environment.
• Opportunities for personal and professional growth.
• High-performing interns may be considered for future full-time opportunities within Customer Support.