Director, Strategic Engagement (Life Sciences)

Location: Remote - United States

Salary: $150,000–$180,000 USD annually, plus eligible variable compensation

Company

hirify.global provides secure, accessible, and actionable healthcare data collaboration solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Lead a team of 4–5 strategic engagement leads while managing 1–2 customer accounts as a player-coach.
• Coach direct reports on account portfolios, performance, career development, and complex customer situations.
• Manage strategic customer relationships, post-sale delivery, adoption, advocacy, retention, renewals, and value realization.
• Advise life sciences customers on connecting hirify.global products and services to strategic goals and measurable outcomes.
• Lead functional projects that support growth, scalability, product adoption, and customer satisfaction.
• Partner cross-functionally to surface customer insights and influence product and sales strategies.

Requirements

• 8+ years of experience in healthcare technology and customer-facing roles.
• Experience building trust-based relationships and managing complex, high-value customer accounts.
• Strong strategic program and project management, decision-making, communication, and presentation skills.
• Experience with RWD health analytics companies, CROs, or healthcare systems integrators.
• Knowledge of real-world data and real-world evidence in pharmaceutical and life sciences settings.
• Understanding of drug development and/or clinical trials.

Nice to have

• 4+ years of experience working with the pharmaceutical industry.

Culture & Benefits

• Remote work within the United States.
• High-performance, collaborative, and customer-centric working environment.
• Additional variable compensation eligibility.
• Reasonable accommodations are available during the employment process.
• Post-offer health screenings and vaccination requirements may apply depending on client and state requirements.