First Party Injury Adjuster (Insurance)

Location: Remote within the United States; current experience in TX, IL, GA, OH, AZ, IN, or CA is strongly preferred.

Salary: $52,000–$96,000 USD annually, plus bonus eligibility.

Company

hirify.global operates General Motors Insurance, a connected insurance business supporting GM drivers through vehicle insights, policy servicing, and claims solutions.

What you will do

• Provide claims service to policyholders and third-party customers through multiple communication channels.
• Investigate and resolve medical bills related to first-party injury claims.
• Apply knowledge of Property & Casualty insurance products, policy contracts, coverages, and claims procedures.
• Partner with or direct vendors and internal business partners to facilitate claim resolution.
• Contribute to business goals and performance metrics while using claims management tools and technology.

Requirements

• 2+ years of auto claims adjusting experience.
• Insurance Adjuster License required.
• High School Diploma or equivalent.
• Experience in an inbound, phone-intensive contact center environment.
• Strong written and verbal communication, customer service, analytical, and problem-solving skills.
• Ability to work with Windows-based systems and navigate multiple systems simultaneously.

Nice to have

• 2+ years of customer service experience.
• Bachelor’s Degree in a related field.
• Current experience handling claims in TX, IL, GA, OH, AZ, IN, or CA.

Culture & Benefits

• 100% remote work within the United States.
• Benefits available from day one, including health benefits and 401(k) matching.
• Paid parental bonding leave, tuition assistance, training, employee auto discount, community service pay, and nine company holidays.
• Work in an environment focused on innovation, integrity, community, and belonging.
• Use AI tools such as Microsoft Copilot to support daily work, while evaluating outputs for accuracy, compliance, bias, ethics, and data protection.

Hiring process

• The position remains posted until filled.
• Two roles are available.
• Visa sponsorship is not available.