Notice of Loss Coordinator (Auto)

Location: Franklin, Tennessee, United States

Annual base salary: $47,700–$78,600, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurance company focused on serving customers and communities through collaborative and innovative insurance operations.

What you will do

• Assign auto insurance claims to appropriate claim professionals based on workload, territory, complexity, severity, special handling, and licensing requirements.
• Review and assign field support requests according to task location, professional availability, claim complexity, and workload capacity.
• Balance daily workloads and reassign files to support productivity and customer service.
• Identify high-exposure claims and refer them to supervisors.
• Document claim information and assignment changes in the claim system and maintain communication with claim professionals.
• Contact financial institutions for title and lien information on total-loss claims.

Requirements

• High school diploma or GED with one year of work or customer-service experience, or a bachelor's degree.
• One to two years of business experience and claims experience.
• Strong organizational, prioritization, communication, interpersonal, and independent-working skills.
• Ability to manage multiple priorities accurately in a high-volume, fast-paced environment.
• Proficiency with Microsoft Word, Excel, email, web-enabled applications, databases, and mapping software.
• Ability to obtain and maintain state licensing as required.

Culture & Benefits

• Health insurance for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, subject to an annual maximum.
• Company-funded pension plan and student-loan support through the Paying it Forward Savings Program.
• At least 20 days of paid time off annually plus nine paid company holidays.
• Wellness, caregiving, mental-health counseling, health coaching, volunteer, and charitable matching programs.