Mgr Contract Administr Ops

Location: Chicago, Illinois, United States

Base pay: $92,700–$167,500 annually, plus eligibility for an annual incentive bonus.

Company

hirify.global provides health insurance products and services.

What you will do

• Manage the Enterprise Contract Administration unit responsible for drafting, reviewing, filing, and maintaining employer, member, retail, and government documents.
• Oversee standard and custom certificate booklets, contract negotiations, signatures, custom provisions, document updates, and version control.
• Ensure member and employer master documents comply with corporate policies, underwriting requirements, Blue Card language, regulations, and statutory requirements.
• Lead special projects and legislative task forces, prepare performance reports, and resolve operational issues.
• Manage staff responsibilities including hiring, training, budgeting, performance management, compensation administration, change management, and talent planning.
• Respond to Department of Insurance and legal inquiries while maintaining confidentiality and compliance with HIPAA and corporate policies.

Requirements

• Bachelor’s degree and 5 years of health insurance contract operations experience plus 1 year of management experience, or 9 years of health insurance contract operations experience plus 1 year of management experience.
• Knowledge of health products, procedures, underwriting requirements, contract structures, and funding arrangements.
• Analytical, reporting, project management, customer service, leadership, and issue-resolution skills.
• Proficiency with Microsoft Office Suite.
• Strong verbal and written communication skills for managing staff and working with internal and external stakeholders.
• Ability to work in Chicago, Illinois.

Nice to have

• J.D. degree or four years of leadership experience involving independent decision-making.
• Knowledge of external adjudication processes.
• Knowledge of large or national account contract specifications and processing systems.
• Knowledge of corporate marketing practices, health insurance product lines, and Par Plan operations.

Culture & Benefits

• Professional development plans and career growth support.
• Health and wellness benefits, 401(k) savings plan, and pension plan.
• Paid time off, paid parental leave, paid holidays, disability insurance, and supplemental life insurance.
• Employee assistance program and tuition reimbursement.
• Equal opportunity workplace with emphasis on inclusion and respect for employee differences.