Senior Resident Manager (Property Management)

Location: Phoenix, AZ, United States

Salary: $71,545–$89,448 annually, plus eligibility for quarterly bonus payments.

Company

hirify.global operates single-family rental communities and provides professional leasing, property management, and maintenance support.

What you will do

• Lead resident relations and oversee day-to-day operations across a district portfolio of single-family homes.
• Coordinate Resident Managers and support staff while maintaining a high-quality resident experience.
• Drive collection, retention, rental growth, and profitability strategies to reduce delinquency, evictions, and property-related expenses.
• Resolve escalated resident issues and manage special-case properties involving evictions, complex service concerns, dispositions, and potential legal matters.
• Oversee move-out reconciliation and security deposit decisions in accordance with state laws.
• Guide, train, coach, and support employee development, including participation in hiring decisions.

Requirements

• High school diploma or GED required; a bachelor's degree in real estate, finance, business management, or a related field is preferred.
• At least five years of directly related operational experience required, preferably in property operations, real estate, or property management.
• At least three years of management experience with direct reports preferred.
• Valid real estate license and any state-required permits or certifications are required, with the license affiliated with hirify.global.
• Intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Strong communication, relationship management, negotiation, organization, process improvement, teamwork, and attention-to-detail skills.

Nice to have

• Bachelor's degree in real estate, finance, business management, or a related field.
• Experience with property management software.
• Prior management experience with direct reports.

Culture & Benefits

• Medical, dental, and vision insurance options.
• Flexible spending accounts, health savings accounts, and dependent savings accounts.
• 401(k) with company matching contributions and an employee stock purchase plan.
• Tuition reimbursement, nine paid holidays, and accrued paid time off.
• Quarterly bonus eligibility.