Field Service Technician II - Shelbyville, KY (Medical Devices)

Location: Shelbyville, Kentucky, United States; onsite field service in hospitals, service centers, depots, and customer accounts

Salary: $46,400–$63,800 per year

Company

hirify.global develops and services healthcare products and medical equipment intended to support patient care and healthcare delivery.

What you will do

• Clean, disinfect, inspect, and verify the operational readiness of rental and customer-owned medical products.
• Troubleshoot and repair electronic, hydraulic, and pneumatic systems and malfunctioning components.
• Perform adjustments and repairs using appropriate tools while following safety procedures.
• Provide delivery, removal, and service support for products at service centers and customer accounts, including on-call coverage up to 24/7, weekends, and holidays.
• Load, unload, and remove medical products weighing up to 1,680 pounds.
• Safely operate a cargo van, box truck, or company vehicle up to 26,000 pounds and complete service-contract activities.

Requirements

• At least 21 years of age.
• High school diploma or GED.
• Valid driver's license and acceptable driving record.
• Basic addition, subtraction, multiplication, and division skills.
• Must be authorized to work for any employer in the United States; employment visa sponsorship is not available.
• Must be able to work in hospital, service-center, and depot environments where biohazards may be present, use required PPE, provide customer-site support, and handle heavy medical products.

Nice to have

• Technical or trade school training.
• DOT physical card; assistance is provided.
• Experience with FDA-regulated products.
• Customer service experience.

Culture & Benefits

• Medical, dental, and vision insurance beginning on day one for eligible roles.
• Paid time off, paid holidays, family and medical leave, and paid parental leave.
• 401(k) retirement plan with employee contributions and company matching, plus an employee stock purchase plan.
• Life, accident, short- and long-term disability, and business travel accident insurance.
• Educational assistance, flexible spending accounts, commuting benefits, childcare benefits, and employee assistance programs.