Small Claims RTA File Handler

Location: Liverpool, United Kingdom; hybrid workplace

Company

hirify.global provides legal and claims solutions to insurers, businesses, and suppliers in the insurance sector, combining claims expertise with technology and AI-driven products.

What you will do

• Manage a personal caseload of Small Claims Track litigated matters from instruction through resolution.
• Develop case strategies for liability and quantum disputes.
• Negotiate settlements with claimants, insurers, solicitors, and other parties.
• Draft witness statements, court documents, and other legal pleadings.
• Instruct and liaise with Counsel where required.
• Meet Court and OIC portal deadlines while maintaining accurate case, billing, and client records.

Requirements

• Previous legal experience through education or work in a law firm or insurer environment.
• Experience handling legal files or claims matters.
• Understanding of the Highway Code and basic Road Traffic Act principles.
• Basic knowledge of Court rules and procedures.
• Strong organisation, prioritisation, communication, attention to detail, and negotiation skills.
• Professional, empathetic, proactive, and collaborative approach to sensitive situations and professional development.

Culture & Benefits

• Comprehensive induction, role-specific training, and ongoing mentoring from experienced supervisors.
• Exposure to liability and quantum litigation with a pathway to building an independent caseload.
• 25 days of annual leave, increasing with service, with the option to buy or sell up to three days.
• Health cash plan, online GP and wellbeing support, pension contributions, and death-in-service cover after one year.
• Employee resource groups, volunteering opportunities, and discounts including cycle-to-work, gym, travel, retail, and leisure schemes.

Hiring process

• Application and CV review.
• Initial phone call.
• Interview followed by offer and hiring decision.