Telesales Agent

Location: Dubai, United Arab Emirates; on-site

Company

hirify.global and dubizzle are homegrown classified brands serving millions of users across the UAE as part of Dubizzle Group.

What you will do

• Conduct high-volume outbound calls to prospective and existing customers to promote and sell products and services.
• Meet daily, weekly, and monthly sales targets and KPIs.
• Manage leads, build a client pipeline, follow up with prospects, and convert opportunities into sales.
• Handle objections, negotiate terms, close deals, and maintain accurate CRM records.
• Provide customer service, resolve inquiries and complaints, and support customers after the sale.
• Collaborate with the purchase team and participate in training, coaching, and team meetings.

Requirements

• High school diploma required; a bachelor’s degree is a plus.
• At least 2 years of experience in telesales, call center, or customer service.
• Demonstrated ability to achieve or exceed sales goals in a high-pressure environment.
• Strong knowledge of sales techniques, customer engagement, CRM systems, objection handling, and closing.
• Excellent verbal and written English communication skills, with strong negotiation and persuasion abilities.
• Resilience, adaptability, time management, multitasking, teamwork, and the ability to work under pressure.

Culture & Benefits

• Fast-paced, high-performing, and multicultural environment with more than 60 nationalities.
• Competitive tax-free salary.
• Comprehensive health insurance.
• Annual air ticket allowance and employee discounts across the Emirates.
• Rewards, recognition, and learning and development opportunities.