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3 дня назад

Principal Product Designer (Account Management, Authentication & Transactions)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR
Principal Product Designer (Account Management, Authentication & Transactions): Designing end-to-end commerce experiences for subscription discovery, purchase, account management, upgrades, downgrades and cancellation across web, mobile and connected-device platforms with an accent on user flows, research, experimentation and AI-enabled commerce. Focus on leading design direction, solving cross-device and edge-case challenges, mentoring designers, and delivering consistent experiences with product and engineering teams.

Location: London, UK; hybrid working with two days in the office per week

Company

hirify.global is a media and entertainment company delivering entertainment, sports, news and arts through digital products and services.

What you will do

  • Lead end-to-end UX and product design for consumer commerce experiences across web, mobile and connected-device platforms.
  • Design account creation, authentication, checkout, subscription management, upgrades, downgrades and cancellation journeys.
  • Define user flows, interaction patterns and edge-case experiences across devices and partner platforms including Samsung TV, Roku and Apple TV.
  • Set creative direction and guide ideation, workshops, evaluation, experimentation and product launch.
  • Use research, usability testing, data and customer insight to iterate and improve experiences.
  • Partner with product, engineering and content design leaders while mentoring designers and establishing strong design practices.

Requirements

  • Extensive UX or product design experience with seasoned design leadership and strong end-to-end design operations knowledge.
  • Experience designing commerce journeys involving account management, subscription purchase, authorisation, transactions, upgrades, downgrades or cancellation.
  • A strong online portfolio demonstrating shipped, in-market products and an end-to-end design approach.
  • Advanced proficiency with Figma and experience with Adobe Creative Cloud, Sketch or comparable collaboration and prototyping tools.
  • Strong research, analysis, communication, presentation and senior stakeholder partnership skills.
  • Appropriate right to work in the UK is required; visa sponsorship is not available.

Nice to have

  • A degree in design, computer science, human factors design or a related field.
  • Experience using AI-assisted tools such as Claude Code, Augment or ChatGPT.
  • Experience designing across web, mobile and other application platforms.
  • A collaborative, resilient and adaptable approach in a fast-paced environment.

Culture & Benefits

  • Flexible hybrid working with time split between home and the office.
  • Free hirify.global TV or NOW package, including hirify.global Sports and hirify.global Cinema.
  • Pension package with up to 9% employer contribution.
  • Private healthcare with mental health support, digital GP and dental insurance.
  • Discounts on hirify.global products, Sharesave and Tech schemes, and hirify.global VIP rewards.

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