Salesforce Sr. Product Owner (AI, CX, & Revenue)

Location: Work from home in the United States

Salary: $96,600–$151,800 base pay per year

Company

hirify.global is a global analytics software company that helps businesses in more than 100 countries make better decisions through data, artificial intelligence, machine learning, and optimization.

What you will do

• Own Salesforce product initiatives for assigned business units, converting business requirements into user stories, acceptance criteria, testing notes, and delivery plans.
• Lead Salesforce feature releases from intake and prioritization through development, testing, go-live, issue resolution, and change management.
• Design and build Salesforce solutions across sales, customer experience, and revenue processes using hands-on administration expertise.
• Evaluate and implement intelligent automation and agentic workflows, including Agentforce configurations, prompt templates, AI-assisted experiences, and human-in-the-loop designs.
• Advise stakeholders on solution feasibility, user experience, data models, integrations, governance, and the business value of AI-assisted workflows.
• Develop training materials, lead train-the-trainer programs, and drive adoption of Salesforce and AI tools with global operations teams.

Requirements

• Experience in Salesforce business analysis, consulting, product ownership, or administration, with knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Lightning.
• Strong expertise in Salesforce CRM processes, including opportunity, account, contact, lead, quoting, case, entitlement, SLA, and customer onboarding management.
• Hands-on experience using AI tools such as Claude, Copilot, or ChatGPT for business analysis, documentation, and solution design; Agentforce or similar agentic AI experience is strongly preferred.
• Knowledge of data structures, governance, internal controls, permission security, reporting, integrations, and responsible AI use.
• Experience with agile methodologies, project management, cross-functional communication, and executive presentations; proficiency in PowerPoint, Word, and Excel.
• Bachelor’s degree in business administration, computer science, information technology, or a related field. Salesforce certifications are preferred.

Nice to have

• Technology consulting or startup experience.
• Salesforce certifications such as Platform Administrator, Platform App Builder, Agentforce Consultant, Revenue Management Consultant, Experience Cloud Consultant, Agentforce Specialist, or Data 360 Consultant.

Culture & Benefits

• Inclusive, people-first environment based on ownership, customer focus, and mutual respect.
• Professional development through learning experiences and opportunities to use individual strengths.
• Competitive compensation, benefits, and rewards programs.
• Work-life balance, employee resource groups, and social events.