Laboratory Service Sales Remote Account Manager (Laboratory Services)

Location: Greater Milan area, Italy, with a hybrid working model and regular collaboration at the Cernusco sul Naviglio site

Salary: €40,125–€66,875 gross per annum

Company

hirify.global provides life science, diagnostic, and applied market laboratories with instruments, services, consumables, applications, and technical expertise.

What you will do

• Drive remote sales activities through inbound and outbound calls, email, chat, and virtual meetings.
• Build and maintain relationships with procurement teams, laboratory managers, scientists, and end users.
• Identify new business opportunities and grow the customer base within an assigned Italian territory.
• Prepare, manage, and follow up on service quotations while clearly communicating customer value.
• Maintain an accurate CRM pipeline and provide reliable sales forecasts.
• Collaborate with field service engineers and internal sales teams to deliver a consistent customer experience.

Requirements

• University degree in a life science field such as chemistry, biotechnology, or biology is preferred.
• Experience in commercial, customer-facing, inside sales, pre-sales, customer success, or technical-commercial roles involving laboratory clients or environments.
• Full professional fluency in Italian and strong professional English.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Ability to use digital sales tools, including phone, email, virtual meetings, and CRM systems.
• Confidence communicating with laboratory professionals and ability to work independently while collaborating effectively.

Culture & Benefits

• Permanent contract in a fast-growing global company.
• Competitive compensation with a yearly company bonus.
• Pension scheme, medical insurance, and life insurance.
• Professional training, on-the-job development, and career progression opportunities.
• Work-life balance is encouraged within a collaborative international team.
• Occasional travel and a daytime work schedule.