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25 дней назад

Business Development Associate (Financial Products)

Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
c1
Страна
Singapore
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Описание вакансии

TL;DR
Business Development Associate (Financial Products): Onboarding potential customers through inbound and outbound calls, following up on leads, and explaining financial products and services with an accent on customer needs, account support, and CRM accuracy. Focus on handling high call volumes, resolving objections, closing deals, and achieving individual and team performance targets.

Business Development Associate

Company

eToro

Conditions

5 days ago

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will conduct inbound and outbound calls to onboard potential customers and help them begin using the platform. You will follow up on leads, understand customer needs, provide tailored solutions, answer account and product inquiries, maintain accurate CRM records, and meet daily weekly and monthly performance targets.

Requirements

  • No prior experience required
  • Fluent written and spoken Chinese and English
  • Strong verbal communication and active listening skills
  • Ability to handle high call volumes professionally
  • Ability to handle objections and close deals
  • Excellent problem-solving skills
  • Customer-first mindset
  • Motivated and sales-driven approach
  • Teamwork skills
  • Proficiency in Microsoft Office
  • Full working rights in Singapore

Responsibilities

  • Conduct outbound onboarding calls
  • Follow up on leads from marketing campaigns referrals and inquiries
  • Identify customer needs and provide tailored solutions
  • Provide general market updates and explain financial products and services
  • Handle account verification and customer inquiries
  • Maintain accurate customer records in the CRM system
  • Achieve individual and team performance targets

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