4 дня назад
Sales Support Analyst (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Support Analyst (Fintech): Administering accounts, contracts, orders, and billing operations for a global capital-markets environment with an accent on order accuracy, client case resolution, and SOX-compliant controls. Focus on resolving billing corrections and rebills, coordinating across Sales, Finance, Legal, and Account Management, and supporting stakeholders with CRM and ERP systems.
Location: Bonifacio Global City, Taguig, Philippines; hybrid work with at least 2 days per week in the office
Company
operates in the global financial markets and regulated-industry technology space.
What you will do
- Administer accounts, contracts, and orders from opportunity support and approvals through fulfillment and billing.
- Collaborate with Sales, Account Management, Finance, and Legal on asset portfolios, billing corrections, credits, and rebills.
- Research and resolve operational and billing issues in line with applicable guidelines and SOX controls.
- Provide guidance on system capabilities and process requirements to junior colleagues and cross-functional partners.
- Manage client billing inquiries through resolution and maintain clear, timely communication with stakeholders.
Requirements
- Bachelor’s degree in Business or a related field, or equivalent practical experience.
- At least two years of experience in sales support, order processing, contract administration, or billing resolution.
- Experience with CRM, ERP, or comparable business management systems, such as Salesforce.
- Strong attention to detail and the ability to manage multiple priorities and meet deadlines in a global, matrixed environment.
- Clear communication and experience collaborating with internal business groups, client-facing teams, and technical stakeholders.
Nice to have
- Experience in capital markets, fintech, or another regulated industry.
- Familiarity with SOX requirements or business controls environments.
- Experience working with global teams and in cross-border collaboration.
Culture & Benefits
- Hybrid work arrangement with regular office presence in Taguig.
- Rewards package supporting employees’ and their families’ financial, physical, and emotional well-being where applicable.
- Structured job architecture and career framework supporting transparent growth opportunities.
- Inclusive workplace with reasonable accommodation available throughout the hiring process.
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