Account Manager (SaaS)

Location: Singapore, Singapore

Salary: SGD 0–0 per year

Company

hirify.global builds enterprise-grade service software focused on customer and employee experiences, including SaaS solutions for service management, CRM, customer engagement, and employee experience.

What you will do

• Own a portfolio of strategic and enterprise accounts across Singapore.
• Manage the full account lifecycle from onboarding and adoption through renewals and expansion.
• Build trusted relationships with senior executives and communicate business value and return on investment.
• Drive product adoption, cross-sell, upsell, retention, and account growth across the hirify.global portfolio.
• Collaborate with Customer Success, Solution Engineering, Marketing, Product, Support, and other cross-functional teams.
• Maintain account health insights, identify renewal risks and expansion opportunities, and provide accurate forecasts.

Requirements

• 10+ years of quota-carrying SaaS sales experience in mid-market or enterprise segments.
• Proven record of exceeding revenue goals and managing complex sales cycles.
• Experience engaging enterprise IT and business decision-makers across multiple stakeholder groups.
• Proficiency in solution selling software platforms such as ITSM, IT infrastructure, employee experience, CRM, or customer engagement solutions.
• Customer-centric approach and ability to build effective cross-functional partnerships in a matrixed organization.
• Fluent English, both verbal and written, is required.

Culture & Benefits

• Work with regional teams across Asia-Pacific on shared strategic accounts.
• Participate in customer engagements and industry events across Singapore.
• Inclusive environment welcoming people of all backgrounds, genders, sexual orientations, religions, and ethnicities.
• Equal-opportunity workplace focused on employee potential, purpose, and professional impact.