Customer Service Representative

Location: Hollywood, Florida, USA

Salary: USD 3,825–4,450 per month

Company

Professional communication and outreach organization helping brands strengthen their public image through customer engagement and marketing initiatives.

What you will do

• Welcome customers and provide friendly, professional assistance.
• Answer questions about products and services and present relevant information clearly.
• Identify customer needs, address routine concerns, and help find suitable solutions.
• Follow up with customers and support satisfaction and relationship-building initiatives.
• Maintain accurate records of customer interactions and communicate feedback to relevant team members.
• Support promotional activities and collaborate with colleagues to meet customer experience goals.

Requirements

• High school diploma or equivalent.
• Strong communication, interpersonal, listening, and problem-solving skills.
• Customer-focused, professional, positive, and outgoing attitude.
• Strong organization and multitasking abilities.
• Reliability, adaptability, self-motivation, and the ability to work independently and in a team.

Nice to have

• Previous customer service, retail, hospitality, or sales experience.

Culture & Benefits

• Paid training and ongoing mentorship and coaching.
• Professional development programs and learning opportunities.
• Career advancement and performance-based growth opportunities.
• Supportive, collaborative work environment with employee recognition programs.
• Opportunities to develop marketing, communication, project coordination, and strategic planning skills.