Deal Desk Operations Manager

Location

Location: On-site in San Francisco office, 5 days a week

Company

hirify.global is an early-stage AI software startup providing an agentic document platform for enterprise AI teams, backed by top investors and serving leading AI and enterprise customers.

What you will do

• Own daily deal desk operations partnering with Account Executives on deal structure, commercial terms, and approvals.
• Review pricing, commitments, discounts, and payment terms ensuring compliance with policies.
• Manage contract documentation and collaborate with Legal on customer redlines and non-standard agreements.
• Handle billing configuration, account provisioning, and initial invoicing post-signature.
• Maintain and improve deal desk automation and build integrations across quoting, contracts, CRM, billing, and payments.
• Run contract renewals, expansions, amendments, and true-ups with Customer Success team.

Requirements

• 5+ years experience in deal desk, contract operations, or revenue operations at a B2B software company.
• Strong business judgment and understanding of commercial agreements and billing setups.
• Hands-on experience with CRM and billing systems such as Salesforce, Metronome, and Stripe.
• Comfortable configuring business systems, troubleshooting workflows, and building automation/integrations.
• Experience with usage-based or consumption pricing and revenue recognition on consumption contracts.
• Experience as a first dedicated deal desk hire is a plus.

Nice to have

• Implemented or migrated usage-based billing platforms.
• Experience supporting revenue recognition on consumption contracts.

Culture & Benefits

• Unlimited PTO for recharging.
• Daily free lunch in the office.
• 401(k) with 4% company match.
• Commuter reimbursement covering transportation costs.
• Comprehensive medical, dental, and vision insurance.
• Health and wellness budget up to $150/month.
• Flexible parental leave scheduling.