Senior Commercial Deal Desk Analyst (SaaS)

Location: Remote within the United States and Canada; in-person onboarding in Toronto is required for go-to-market roles.

Salary: USD 96,000–134,000 annual base for US-based roles; CAD 89,000–125,000 annual base for Canada-based roles.

Company

hirify.global develops cybersecurity products including an enterprise password manager and Unified Access Management solutions for secure digital work.

What you will do

• Partner with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on complex and non-standard commercial deals.
• Advise on deal structures, pricing, discounting, terms, approvals, amendments, renewals, co-terms, ramps, and bundled products.
• Review and execute deal submissions in Salesforce CPQ and Revenue Cloud, ensuring quotes and contracts are accurate and ready for approval and invoicing.
• Build intake processes, approval routing, discount governance, exception handling, service-level agreements, and documentation for the Commercial Deal Desk.
• Create playbooks, training materials, office hours, and practical guidance for sales teams.
• Improve workflows through automation, AI tooling, CPQ configuration, and KPI-driven analysis of deal bottlenecks and quality.

Requirements

• 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function in a B2B SaaS environment.
• Hands-on experience with Salesforce CRM and Salesforce CPQ or Revenue Cloud, including complex quoting and cross-object issues.
• Strong understanding of ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
• Experience building or improving processes, documentation, approval workflows, and commercial policies.
• Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
• Strong cross-functional communication and influencing skills without formal authority.

Nice to have

• Experience using AI, automation, or workflow tools to reduce manual work and improve quote-to-cash processes.

Culture & Benefits

• Remote-first work environment with occasional travel for offsites, department meetings, and customer events.
• Health, dental, and retirement benefits, including 401(k) in the US and RRSP in Canada.
• Generous paid time off and parental leave top-up programs.
• RSU program for most employees and retirement matching.
• Paid volunteer days, peer recognition, and a free hirify.global account.

Hiring process

• Applications may be assessed using AI and machine-learning tools, with an opt-out option available.
• Live interviews must be completed without AI tools.
• Successful applicants complete a background check as permitted by local law.