Enterprise Account Executive (eCommerce SaaS)

Location: Remote - United States

Salary: $150,000–$165,000 USD annual base target, excluding bonus, equity, and benefits.

Company

A SaaS platform focused on improving post-purchase customer experiences for eCommerce and retail brands through order tracking, returns management, customer communication, and delivery protection solutions.

What you will do

• Drive new business acquisition among very large, enterprise-level eCommerce customers.
• Open doors, manage high-value opportunities, close deals, and consistently exceed revenue quotas.
• Use a consultative selling approach to align post-purchase solutions with complex customer needs.
• Build and maintain relationships with enterprise decision-makers and C-suite stakeholders.
• Position solutions covering order tracking, returns, customer communication, delivery protection, and post-purchase satisfaction.
• Connect post-purchase solutions with global supply chain operations, including sourcing, inventory, shipping, and last-mile delivery.

Requirements

• 7–10+ years of enterprise-level sales experience, focused on eCommerce SaaS.
• Proven success selling to enterprise accounts with average deal sizes above $200k ARR.
• Experience with companies offering post-purchase solutions and a strong understanding of eCommerce, supply chain logistics, and customer experience.
• Established relationships with decision-makers at enterprise eCommerce companies and strong executive-level communication skills.
• Proficiency in Salesforce and Gong.
• Bachelor’s degree and familiarity with eCommerce platforms such as SFCC, Magento, Shopify, and BigCommerce, plus prospecting tools such as eTail Insights and LinkedIn Sales Navigator.

Culture & Benefits

• Remote role based in the United States.
• Additional compensation may include an annual bonus, equity, and benefits.
• Work in a culture centered on innovation, ownership, resilience, and celebrating professional and personal milestones.
• Collaborate with an international organization serving customers across 38 countries and 55 languages.