Benefits Account Manager – Public Sector

Location: Remote - Florida

Company

Brown & Brown provides insurance and employee benefits services, supporting organizations with benefits programs, compliance, and client advisory services.

What you will do

• Manage and retain a book of business focused on public-sector employee benefits clients.
• Define implementation strategies, timelines, and success criteria with clients.
• Lead implementation kickoffs and facilitate decision-making across client leadership and internal teams.
• Manage carrier and vendor relationships, service delivery, performance standards, and contractual obligations.
• Develop and execute client wellness strategies, including coordination with wellness partners and related events.
• Anticipate risks, resolve escalated issues, and provide strategic guidance that supports client trust and desired outcomes.

Requirements

• In-depth knowledge of employee benefits, including medical, dental, vision, pharmacy, life, disability, and workplace benefits.
• Working knowledge of public-sector environments such as governmental entities, municipalities, law enforcement agencies, special taxing districts, and school districts.
• Understanding of benefits compliance frameworks, including ACA, ERISA, COBRA, and HIPAA.
• Knowledge of Open Enrollment planning, carrier and vendor operations, public-sector governance, procurement, and multi-layered decision-making.
• Bachelor’s degree in a relevant field or equivalent experience, plus 5+ years of experience in employee benefits account management, consulting, brokerage, or a related client-facing role.
• Active Life & Health Insurance license or ability to obtain one within the first 90 days.

Nice to have

• Experience serving municipalities, school districts, counties, or state agencies.
• Advanced coursework or continuing education in employee benefits, compliance, or public-sector administration.
• Professional designations such as CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP.

Culture & Benefits

• Merit-based culture focused on customer outcomes and self-starter behavior.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, preferred partner discounts, and additional benefits subject to eligibility and waiting periods.