Senior Change Management & Customer Liaison Lead

Location: Hybrid in Washington, DC, with a few days in the office and most telework during the week

Company

hirify.global supports federal customers and military missions through back-office, battlefield, and organizational services.

What you will do

• Prepare acquisition stakeholders for changes resulting from Department of Defense and federal regulations.
• Develop and deliver training materials and support business system capability deployment and improvement.
• Maintain stakeholder analyses covering roles, system usage, and impacts on customer business processes.
• Develop, execute, and monitor organizational change management plans.
• Assess organizational structures, responsibilities, reporting, and accountability, and provide alignment recommendations.
• Attend government control boards, document change impacts, track performance metrics, and submit Requests for Change on behalf of the customer.

Requirements

• At least 10 years of experience supporting Department of Defense information technology training or instructional design.
• Bachelor’s degree in a related field.
• Documented experience leading change management initiatives.
• Strong written, oral, customer service, and stakeholder communication skills.
• Experience with Microsoft Office Suite, organizational planning, and data aggregation, analysis, and presentation.
• Active Secret clearance and successful completion of a drug screen and background check are required.

Culture & Benefits

• Full benefits package.
• Collaborative work environment and supportive company culture.
• Focus on employee professional development, well-being, family activities, and community involvement.
• Veterans and military spouses are encouraged to apply.