3 дня назад
Lifecycle Marketing Manager (FinTech)
132 000 - 165 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Lifecycle Marketing Manager (FinTech): Developing and optimizing lifecycle email and SMS campaigns for a rent payment product with an accent on customer segmentation, A/B testing, regulatory compliance, and data-driven performance improvement. Focus on designing personalized acquisition, retention, and reactivation communications, building AI-assisted campaign workflows, and analyzing conversion, ROI, and engagement metrics.
Location: Hybrid, with on-site expectations 3 days per week in the New York or San Francisco headquarters
Salary: $132,000–$165,000 USD base salary for Tier 1 NYC/Bay Area markets; pay is adjusted by geographic zone outside these cities.
Company
is a growth-stage FinTech company building a ible rent payment experience that lets renters pay throughout the month according to their budgets.
What you will do
- Manage email and SMS campaigns from concept and creative development through implementation, monitoring, and optimization.
- Develop personalized messaging and segmentation strategies based on customer behavior, lifecycle stage, and product interaction.
- Lead A/B testing initiatives to improve open rates, click-through rates, conversions, and customer engagement.
- Collaborate with creative, content, sales, marketing, product, data, and compliance teams to deliver consistent customer communications.
- Track campaign performance, analyze conversion rates, ROI, and engagement metrics, and provide actionable recommendations.
- Oversee campaign escalations and ensure marketing and transactional communications comply with TCPA, GDPR, CAN-SPAM, and related regulations.
Requirements
- 5+ years of experience managing lifecycle email and SMS campaigns, including A/B testing and customer communication optimization.
- Experience with email and SMS marketing platforms, preferably Braze, as well as A/B testing tools and analytics software.
- Strong data analysis skills, including segmentation logic, campaign QA, and translating insights into marketing strategies.
- Demonstrated success driving acquisition, retention, and reactivation through targeted messaging.
- Ability to collaborate cross-functionally with marketing, product, data, and compliance stakeholders.
- Familiarity with telecommunications and marketing regulations, including TCPA, CCPA, and CAN-SPAM.
Nice to have
- Experience building AI-assisted workflows for segmentation, QA, drafting, and analysis.
- Experience in risk or regulated industries, especially financial services.
Culture & Benefits
- Inclusive workplace focused on diversity, curiosity, empathy, and deliberate growth.
- Full-time U.S. employees receive medical, dental, and vision coverage.
- Company equity and a 401(k) plan with company match are available to full-time U.S. employees.
- Unlimited paid time off, 13 company-paid holidays, parental leave, and a free subscription are offered to full-time U.S. employees.
- Full-time non-U.S. employees receive competitive compensation, company equity, and unlimited PTO.
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