4 дня назад
Senior Manager, Lifecycle Marketing
78 000 - 95 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager, Lifecycle Marketing (CRM/Email): Managing and optimizing lifecycle marketing programs across email, SMS, push notifications, loyalty, and other owned channels for mid-market and enterprise clients with an accent on customer journey strategy, segmentation, personalization, automation, and analytics. Focus on designing omnichannel campaigns, testing messaging and audiences, improving deliverability and compliance, and presenting performance insights that drive engagement, retention, and revenue.
Location: Remote within most U.S. states, with some exclusions
Salary: $78,000–$95,000 annually
Company
is a digital marketing agency providing lifecycle and performance marketing services to mid-market and enterprise clients.
What you will do
- Manage lifecycle marketing programs across a portfolio of mid-market and enterprise clients.
- Develop and execute customer journey strategies for acquisition, engagement, retention, and reactivation.
- Design and optimize programs across email, SMS, push notifications, loyalty, direct mail, and emerging channels.
- Build segmentation, personalization, automation, and campaigns such as welcome, nurture, cart abandonment, post-purchase, and win-back flows.
- Develop testing plans, monitor campaign performance, track lifecycle KPIs, and identify optimization opportunities.
- Present reports, insights, and recommendations to clients while collaborating with analytics, engineering, paid media, and data teams.
Requirements
- 4+ years of experience in lifecycle, CRM, retention, email marketing, or marketing automation.
- Hands-on experience with ESP and CRM platforms such as SFMC, Pardot, Marketo, Klaviyo, Attentive, Braze, or similar tools.
- Strong understanding of customer segmentation, personalization, retention, loyalty, and customer journey optimization.
- Experience managing client relationships and presenting campaign performance and recommendations.
- Experience with web analytics, including GA4, and UTM tracking.
- Must be authorized to work in the United States; immigration sponsorship is not available.
Culture & Benefits
- Remote-first work environment with flexible schedules.
- Unlimited PTO and an extended winter holiday break.
- 100% paid parental leave.
- 401(k) matching and medical, dental, vision, life, pet, and disability insurance.
- Annual Class Pass credits.
- Office hubs in Los Angeles, Chicago, and New York for learning, events, workspace, and in-person collaboration.
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