Patient Education Liaison Pacific Northwest (Rare Disease)

Location: Remote within the United States; US and Puerto Rico residents only. The role covers the Pacific Northwest and requires extensive travel of 50%–75%.

Salary: $122,250–$176,583.33 per year.

Company

hirify.global is an R&D-driven, AI-powered biopharmaceutical company developing medicines and vaccines for immune challenges, rare diseases, cancers, and neurological conditions.

What you will do

• Deliver branded and unbranded education on diseases, inheritance, and products to patients and families across the rare disease portfolio.
• Assess individual educational needs and create personalized action plans addressing patient barriers and concerns.
• Facilitate individual, family, group, patient-organization, and community education programs at regional and national levels.
• Provide disease and product in-services for healthcare professionals in home and outpatient infusion settings.
• Collaborate with Commercial, Medical, Marketing, Case Management, and Strategic Account Management partners on patient support and account strategies.
• Use patient insights and data to prioritize initiatives, meet KPIs, maintain CRM records, and improve compliant patient-support processes.

Requirements

• Bachelor's degree in healthcare or life sciences, or equivalent.
• 3+ years of clinical experience in a related field.
• Excellent verbal and written communication, mediation, problem-solving, and relationship-building skills.
• Experience working successfully in a complex matrix environment.
• Strong flexibility, persistence, creativity, empathy, trust, business acumen, and strategic-thinking skills.
• Ability to travel extensively, 50%–75%; US and Puerto Rico residency required.

Nice to have

• Genetic counseling certification or nursing registration.
• Master of Science or another advanced medical or scientific degree.
• Biotechnology or pharmaceutical industry experience.
• Experience in genetics, neurology/neuromuscular, renal, or hematology/oncology specialties.
• Spanish language skills.

Culture & Benefits

• Patient-focused work supporting life-changing treatments and improved outcomes.
• Collaboration across science, medicine, operations, and multiple business functions.
• Opportunities for development through stretch roles, cross-functional moves, and career progression.
• Inclusive, high-performing environment focused on innovation and sustainable improvement.
• Eligibility for company employee benefit programs.