District Manager (Self-Storage)

Location: Naperville, Illinois, USA; occasional travel to other markets and ability to relocate for future opportunities required.

Annual compensation: $93,000–$109,000, including base pay, guaranteed bonus, and restricted stock units.

Company

Established self-storage operator with thousands of locations across the United States.

What you will do

• Recruit, motivate, coach, and retain customer-facing frontline employees across multiple locations.
• Manage physical assets, repairs, maintenance systems, vendors, and cleaning standards.
• Oversee delinquent tenant processes and auctions while improving retention and reducing delinquency.
• Conduct monthly property audits and maintain operational and safety standards.
• Drive sales, customer service, and business growth through analytics and district strategies.
• Address customer concerns and communicate effectively with customers, colleagues, and team members.

Requirements

• Leadership experience building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven record of high performance and experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills.
• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence; bachelor's degree preferred.
• Weekend availability by telephone and six peak-season work weekends per year required; occasional travel is required.

Culture & Benefits

• Monday through Friday work schedule.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching programs.
• Healthcare programs, paid time off, and a 401(k) with employer match.
• Participation in the company stock program with quarterly dividends and performance-based bonus opportunities.