General Manager (Hospitality)

Location: New York City, United States; on-site

Annual base compensation: $105,000–$125,000, plus eligibility for an annual performance-based bonus.

Company

hirify.global provides premium workplace-as-a-service locations and workplace experiences for teams of different sizes and stages.

What you will do

• Manage daily operations across 5–10 locations in the New York City market.
• Lead and develop a hospitality and operations organization, including Assistant General Managers, Member Experience Managers, and Member Experience Associates.
• Own the market P&L and improve performance against Unit EBITDA, NPS, and other operational metrics.
• Manage local Area Sales Leads, oversee the sales pipeline, negotiate complex customer deals, and support new location launches.
• Coach front-line teams to deliver welcoming, empowering, and high-quality member experiences.
• Partner with Facilities and Member Tech to improve the end-to-end workplace experience.

Requirements

• Proven success in multi-unit management and experience leading teams of 10 or more.
• Experience hiring, coaching, engaging, and developing high-performance teams.
• Experience managing P&L performance and developing strategies to improve profitability.
• Experience managing sales teams in an in-person, direct-to-customer environment.
• Experience in high-touch service environments with a consistent record of delivering excellent customer experience.
• Ability to work on-site in New York City.

Culture & Benefits

• Collaborative environment that encourages new ideas and teamwork.
• Inclusive workplace focused on diversity, respect, and authentic self-expression.
• Heavily subsidized healthcare plans and generous paid time off.
• Annual bonus, long-term incentive plan, wellness programs, and professional development grants.
• 401(k) plan and additional benefits subject to eligibility and company policies.