Field Service Technician II (Medical Devices)

Location: Ladson, South Carolina, United States; field service work in hospitals, service centers, depots, and customer accounts.

Salary: $46,400–$63,800 per year.

Company

Develops and provides healthcare products and services focused on saving and sustaining lives.

What you will do

• Clean, disinfect, inspect, and prepare rental and customer-owned medical products for patient use.
• Troubleshoot and repair electronic, hydraulic, and pneumatic systems and malfunctioning components.
• Use appropriate tools to make adjustments and complete repairs under service contracts.
• Provide on-call coverage, including weekends and holidays, and visit customer accounts as needed.
• Load, unload, deliver, remove, and service medical products weighing up to 1,680 pounds.
• Safely operate company vehicles ranging from cargo vans to box trucks up to 26,000 pounds.

Requirements

• Must be authorized to work for any employer in the United States; visa sponsorship is not available.
• At least 21 years of age.
• High school diploma or GED.
• Valid driver's license and acceptable driving record.
• Basic mathematical skills.
• Ability to work in environments where biohazards may be present and follow required safety procedures and PPE requirements.

Nice to have

• Technical or trade school training.
• DOT physical card; assistance is provided.
• Experience with FDA-regulated products.
• Customer service experience.

Culture & Benefits

• Work alongside field service professionals in hospital and service-setting environments.
• Medical, dental, and vision insurance beginning on day one for eligible roles.
• Paid time off, paid holidays, parental leave, and family and medical leave.
• 401(k) retirement plan with company matching and employee stock purchase plan.
• Life, disability, travel accident, flexible spending, educational assistance, commuting, childcare, and employee assistance benefits.