Senior Product Director, Client Engagement Group

Location: Remote within the United States, with an option for hybrid work at the New York City headquarters

Salary: $323,000–$435,000 USD per year

Company

hirify.global is a design-driven platform that helps entrepreneurs build brands and businesses online through websites, domains, ecommerce, marketing, scheduling, and social media products.

What you will do

• Define and execute the multi-year product vision and strategy for the Client Engagement Group across CRM, email campaigns, automations, transactional communications, SMS, and other emerging channels.
• Own the Email Campaigns business line, including revenue performance, engagement strategy, go-to-market strategy, and roadmap decisions.
• Build a competitive customer engagement platform with CRM capabilities, transactional automations, flexible communication channels, and advanced segmentation.
• Lead, grow, and mentor product managers across multiple product lines while establishing rigorous, hypothesis-driven product development standards.
• Partner with Engineering, Design, Commerce, Growth, Financial Solutions, and go-to-market teams to deliver integrated platform outcomes.
• Use company data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences.

Requirements

• 12+ years of product management experience, including substantial experience with customer engagement, CRM, marketing, or communications products.
• 5+ years leading and developing product manager teams in complex, multi-product environments.
• Deep familiarity with customer engagement and email service provider markets and best-in-class marketing and CRM tools.
• Experience owning a revenue-generating product line and accountability for business outcomes.
• Strong strategic and execution skills, with experience setting vision and removing day-to-day delivery blockers.
• Excellent communication, cross-functional collaboration, experimentation, and stakeholder-influence skills.

Culture & Benefits

• Medical, dental, and vision plans, including an option for fully covered premiums.
• Supplemental life and disability insurance, retirement benefits with employer match, and flexible paid time off.
• Fertility and adoption benefits, 12 weeks of paid parental leave, and family care leave.
• Education reimbursement, employee donation matching, and a global employee assistance program.
• Seven employee resource groups, a dog-friendly workplace, free lunch and snacks, and a private rooftop.
• Hack week twice per year and employee stock option eligibility.