IT Program Coordinator I

Location: College Station, Texas, United States. On-site role with occasional travel of approximately 10–15% or more to other and remote locations. Restricted to U.S. citizens only.

Salary: $4,583.34 monthly

Company

Texas A&M University’s Technology Services – Research and Education Network supports technology programs and services for the university community.

What you will do

• Plan, implement, evaluate, and expand technology-driven programs with IT leadership and directors.
• Assess client needs, map current and future business processes, troubleshoot issues, and support engineering-related projects.
• Maintain program documentation, membership records, reports, meeting agendas, minutes, business processes, requirements, and technical specifications.
• Coordinate stakeholder and off-site meetings, training materials, newsletters, communications, and invitations.
• Track network circuit installations, changes, and disconnects.
• Manage vendor quotes, contract renewals, web documentation, and product-receiving records.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• At least two years of related professional experience.
• Strong interpersonal, collaborative, analytical, and organizational skills with the ability to manage multiple priorities.
• Proficiency with word processing, spreadsheets, and databases; familiarity with document repositories such as Laserfiche or similar tools.
• Knowledge of ITIL or IT service management practices.
• U.S. citizenship and export-control authorization are required before employment.

Nice to have

• Two years of networking experience.
• Two years of project management experience.
• Two years of customer or vendor relationship management experience.

Culture & Benefits

• Collaboration with IT leaders, engineers, vendors, clients, and program participants.
• Ongoing training and professional development opportunities.
• Occasional work outside standard business hours, including evenings, weekends, and holidays, to support technology services.
• Independent travel by car or commercial airline may be required.
• Security-sensitive work subject to criminal history investigation and applicable university, state, and federal policies.