HR AI and Automation Operations Lead (AI)

Location: EMEA; work from anywhere is offered

Company

hirify.global operates a global HR platform that helps customers and employees manage international employment through EOR Operations.

What you will do

• Define and deliver automation strategies across HR Operations, including process redesign, tooling, change management, and continuous optimization.
• Map operational processes and build end-to-end workflows connecting HRIS, case management, payroll, and other systems through connectors and APIs.
• Deploy and govern AI tools and multi-agent workflows for document processing, query triage, policy guidance, data auditing, and operational support.
• Build observability and governance capabilities, including tracing, logging, evaluations, access controls, auditability, retries, fallbacks, and guardrails.
• Develop operational data models, analytics dashboards, and reports for performance, audit, compliance, and data integrity using SQL and BI tools.
• Lead cross-functional collaboration, change management, training, adoption, and mentoring for AI and automation capabilities.

Requirements

• Progressive experience in automation, business process optimization, systems integration, and translating operational problems into intelligent solutions.
• Experience with low-code workflow tools such as Zapier, Make, Retool, n8n, or similar platforms.
• Experience with light scripting in Python, TypeScript, or JavaScript for agents, API integrations, webhooks, message queues, or glue services.
• Strong understanding of sensitive-data lifecycle risks, privacy obligations, regulatory requirements, and compliance-sensitive system design.
• Strong communication, influencing, conflict-management, negotiation, project-management, and stakeholder-engagement skills.
• Fluent English is required.

Nice to have

• Experience in HR Operations or Shared Services, particularly in hiring, employment, payroll, or other regulated environments.
• Basic understanding of mobility and immigration processes.
• Previous experience working hirify.globally.

Culture & Benefits

• Work from anywhere with flexible working hours and an asynchronous work model.
• Flexible paid time off and 16 weeks of paid parental leave.
• Budgets for co-working spaces, learning, wellness, home office equipment, and IT equipment.
• Mental health support services and stock options.
• Employee resource groups, inclusion initiatives, and accommodation support during the hiring process.

Hiring process

• AI interview followed by a recruiter interview.
• Interview with a team member or cross-functional colleague and a hiring manager interview.
• Bar Raiser interview and prior employment verification check.